About Company

HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995.

Today the Bank has a nationwide network of over 1725 branches and 4232 ATMs spread over 779 towns and cities across India.

The Bank's American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines.

HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is based on our four core values - Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry

The Bank's objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance.

Job Description

Responsibilities

- Lead a team of CoP PB's - Train & retain the agents. Should be able to supervise & lead a team/stimulate exemplary performance from team members

- Ensure that each Personal Banker meets the defined objectives of the Classic on Phone Portfolio i.e STP / IPH / CTG / Income

- To ensure revenue generation through cross selling of the banks products.

- To meet productivity measure in terms of

- Team building and motivation.

- Manage the day to day operations of the team as per defined processes and ensure compliance to audit guidelines.

- To effectively utilize MIS to draw trends for each PB, in order to have continuous improvement across all parameters and for reporting to UH/ Central team

- Ensure, the Personal Banker is engaging with all his customers regularly and in a proper manner by monitoring the PBs calls, review of Emars and VOC calls.

Requirements

- Candidate must possess at least a Master in Business Admin/Post Graduate Diploma in Business Administration/Post Graduate Program in Management in Others or equivalent.

- At least 3 year(s) of working experience in the related field is required for this position.

- Preferably Junior Executives specializing in Banking/Financial Services or equivalent. Job role in Management or equivalent.

- 1 Full-Time positions available.

View the original article here

or subscribe in as a reader